Privacy policy

At Urban Muse, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

📥 Information We Collect

We may collect the following types of information:

Full name
Email address
Phone number
Shipping and billing addresses
Payment information (processed securely through third-party payment providers)
Device information, IP address, browser type, and cookies
Order history and customer support communications

🛠 How We Use Your Information

We use your information to:

Process and fulfill your orders
Provide customer support
Send order confirmations and shipping updates
Improve our website, products, and services
Prevent fraud and maintain website security
Send promotional communications if you have opted in

🔐 Sharing Your Information

We do not sell or rent your personal information.

Your information may only be shared with trusted third-party service providers that help us operate our business, including:

Payment processors
Shipping and logistics providers
Website hosting and e-commerce platform providers
Government or legal authorities when required by applicable law

These service providers are authorized to use your information only as necessary to perform services on our behalf.

🍪 Cookies

Our website uses cookies and similar technologies to:

Remember your preferences
Improve website functionality
Analyze website traffic
Enhance your shopping experience

You can disable or manage cookies through your browser settings, although doing so may affect certain website features.

🔒 Data Security

We use appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Although we strive to use commercially reasonable methods to safeguard your information, no method of electronic transmission or storage is completely secure.