Billing Terms and Conditions

These Billing Terms & Conditions explain how payments, billing, and financial transactions are handled when you make a purchase from Urban Muse.

💳 Accepted Payment Methods

We accept secure payment methods available at checkout, including major credit and debit cards as well as other supported payment providers.

All payments are processed through trusted third-party payment gateways using industry-standard encryption to protect your payment information.

💰 Pricing

All prices are displayed in the currency shown at checkout.
Prices may be updated or changed without prior notice.
The final amount charged will be the price displayed at the time your order is placed.
We reserve the right to correct pricing errors or typographical mistakes before processing an order.

🧾 Order Confirmation

After your payment has been successfully completed:

You will receive an order confirmation email.
This email serves as your proof of purchase and contains your order details.

If you do not receive your confirmation email, please contact our customer support team.

🔐 Payment Security

Your payment security is a priority for us.

We do not store your complete credit or debit card information.
All transactions are securely processed through certified third-party payment providers.
Secure encryption technology is used to protect your payment information.

❌ Failed or Declined Payments

If your payment is declined or cannot be processed:

Your order will not be confirmed or shipped.
You may try another payment method.
If the issue persists, please contact your bank or payment provider for assistance.

💸 Refunds

Approved refunds are processed according to our Return & Refund Policy.

Refunds are issued to the original payment method used for the purchase.
Depending on your financial institution, refunds typically appear within 5–10 business days after approval.

⚠️ Billing Issues

If you believe you have been charged incorrectly or notice any billing discrepancies, please contact us as soon as possible. We will promptly investigate and work to resolve the issue.